Knowledge work is largely invisible - Interview with Jim Benson

Jim Benson is one of the big assets of the Lean/Kanban community! Not only did he invent Personal Kanban and the Lean Coffee format. He also announced that he will be "deprogramming the ‘experts‘" at Lean Kanban Central Europe 2013:-)

Marcel van Hove did an Interview with Jim where they talked about Personal Kanban, Lean Coffee, Kidzban and cognitive biases.

Read the whole interview

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